Network Support Engineer

Responsibilities

Support end user remotely to resolve network related issues.Monitoring of servers and networks, services and systems performanceNetwork/system troubleshooting – proactively respond to alarms from network monitoring tools and take appropriate actions to resolve the alarms or system alertsMaintain network and system securityPossess analytical and problem solving abilitiesAble to work independently, self-motivated and diligentRequirements

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent
Working experience in the related field are prefer
Written and spoken language proficiency in English & Chinese (Good written and verbal communication skills in English and Chinese to handle English and Chinese speaking clients’ queries & conduct trouble shooting based on English and Chinese speaking clients’ feedback)