Administrative Executive

Responsibilities:
· Finance role –
-Using Xero, our main cloud accounting software for daily accounting
matters
-Ensuring bills are paid on time and correct prices for products that
are procured through purchasing channels
-Managing catalogues and prices of products to ensure we get quality
products at a fair value
-Reconciliation of statements lines
-Communicating with operations department on stock purchases
arrangements
-Raise purchase orders for all the necessary stock purchases (domestic
& international)
-Manage customer payments (B2B & B2C), refunds, and bills
-Raise purchase orders for all the necessary stock purchases (domestic
& international)
-Prepare payment to Suppliers
-Tallying bills and invoices
-Managing external payroll for outsourced labour
-Relay refund requests follow-through with customers on
payment/refund updates.
-Replying to B2B customers’ requests and queries on quotations and
other product- or order-specific queries.

· Operation Administrative role (supporting) –
-Planning and managing delivery routes for the delivery team before
assigning them.
-Manage communication and coordination with operations and
logistics team on delivery queries and issues between customers &
delivery team.
-Giving prompt, concise, and effective response to general and orderspecific queries via emails, calls and texts from customers (B2C, B2B).
-Contact customers on substitute or out of stock items and delivery
matters
-Using Opencart, our main eCommerce platforms to manage stock
Inventory & update incoming inventory
-Ad-hoc tasks as assigned

Requirements:
-Minimum Degree and above
-Fresh graduates are welcome, but a minimum of 2 years’ experience in the eCommerce industry is preferred
-Experience in using Opencart, Shopify, Cocoart, Xero and Monday.com is preferred
-Fluent in spoken and written English
-Excellent communication and interpersonal skills
-Keen and knowledgeable in Japanese culture, food and cooking

Remuneration:
-Basic Salary: $2500-$3000 (for fresh graduates) $3000-$3500 (for experienced candidates)
-Working hour: 9.30AM-6.30PM (Monday to Friday) 10.00AM-2.00PM (Saturday)