社区助理，Community Assistant

职位描述
设施运营
• 监督日常运营、管理预算和设定绩效目标。
• 规划、评估和优化运营以提高效率和成本效益。
• 确保产品和服务符合法规和质量标准。
• 确保遵守公司标准和程序。
• 确保每个空间的运营效率。
• 管理空间事件。
• 确保所有空间都符合安全和清洁标准。
• 执行半年度审计和设施检查表，向部门办公室提交调查结果并确保跟进任何必要的行动。
• 与财务部门联络以获得支持并跟进账户差异。
• 密切跟踪所有交易活动、准备佣金预测并批准采购。
• 监控每个空间的损益报告。
• 实现业务目标和收入目标。

市场营销与销售
• 制定和实施业务、营销和广告计划。
• 创建新的销售渠道并与物业顾问网络密切合作。
• 跟进并完成与潜在客户的交易，并制定销售建议和宣传。
• 了解客户的要求并提出最佳可行方案。
• 确保每个空间的营销努力保持一致。
• 协调销售谈判、会员协议、监控协议到期、跟踪租赁谈判和租赁修订。 确保社区员工在相关规定的时限内协商续租。
要求：
• 良好的沟通技巧
• 高度的客户服务意识
• 认真热情的工作态度
• 精通Microsoft office
• 具有图片、视频编辑和photoshop的基础或中级知识者优先

Community Assistant
Job Description
Facilities Operation
Overseeing daily operations, managing budgets, and setting performance objectives.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Ensuring operational efficiency in each space.
Managing spaces events.
Ensuring that all spaces meet safety and cleanliness standards.
Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.
Liaise with the Finance department for support and follow up on account discrepancies.
Closely tracks all transaction activity, prepare commission forecasts, and approve purchases.
·       Monitoring each space’s P&L reports.
Achieving business goals and revenue targets.

Marketing and Sales
Developing and implementing business, marketing, and advertising plans.
Creating new sales channels and working closely with network of property consultants.
Follow up and close deals with prospective clients and creating sales proposals and pitch.
Understanding the client’s requirements and proposing the best available options.
Ensuring that marketing efforts are consistent across each space.
Coordinate the negotiation of sales, Membership agreement, monitors agreement expiration, tracks negotiation of leases and lease amendments. Ensures Community associates negotiate lease renewals within prescribed timeline where relevant.
Requirements:
Good communication skills
High awareness for customer service
Serious and enthusiastic working attitude
Proficient in Microsoft office
Preferably have basic or intermediate knowledge in picture, video editing and photoshop