Customer Service cum Sales Admin

Responsibilities
*Working closely with the sales and marketing team in implementing sales and marketing initiatives to promise FnB and Service-related courses offered at EQI including ou
treach efforts to all existing as well as potential new customers by relationship building through various outreach efforts such as Cold Calling, EDMs, Mailers, Flyer Distribution, Course Previews, Roadshows etc.
*Look out for new customers to fill up the classes scheduled for these courses thereby increasing the class fill up rate and avoiding the cancellation of classes.
*General Administrative duties
*Provide excellent customer service at all times to make trainees/visitors feel welcome
*Provides accurate and timely responses to customer inquiries for FnB and service related programmers offered by EQI
*Ensure course registration is done in a timely manner while ensuring accuracy of the attendees’ details by filling up the complete registration fields and collecting outstanding course fees before the course commences.
*Assist in monitoring inventory stock and raise incidents observed.

Requirement
*Min SPM/Diploma and above
*Min 2 years of Working experiences in the related field, preferably Executives specializing in sales related activities
*Good command in English (Oral&Written) in order to liaise with attendees
*Proficiency in Microsoft Office in particular MS Word and MS Excel.

Remuneration
*Basic Salary $2100-$2300
*Working hours: 9am-6pm (Mon-Fri)-9am-1pm (Sat)
*Either 5.5days (5 days + every half Saturday) OR 5 days + every alternate full Saturdays
Incentive: If hit 200 points per month (no of enrollments based on course days)- they will get $200 extra
*Entitles AL and ML