Customer Services Officer

Responsibilities
1. To assist Sales Managers with general administrative duties
2. To obtain quotes from the moving companies
3. To review quotation sent in by moving companies and prepare / dispatch quotations to the client
4.Assist with general inquiries from local email/telephone/website about services, transit times, survey requests, customs information, budget quotes etc.
5. To compile and maintain organized rates filing system for quoted rates and or special corporate/agents rates
6. To supervise the daily work of Move Executive, Senior Move Consultants & Move Consultants.
7. To prepare various activity reports for Management

Requirements
Any Diploma / Degree in related field is preferred
Knowledge in relocation and household goods removal process
Experience with shipping background, customer services or purchasing is good

Remuneration
• Basic salary: $2200-$2400
• Transport Allowance: Distance-based ($98.00 to $200.00)
• 5 days work week
• Mon to Fri: 830am to 530pm One Sat per mth: 830am to 1230pm
• Rest day: 7 days per month
• Aircon working environment
• Entitle to annual leave, medical leave
• Salary increment and bonus depends on performance