Responsibilities:
*Provide effective leadership to the food and beverage team to ensure targets are met Respond to customer complaints.
*Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
*Meet and greet customers and organise table reservations
*Advise customers on menu and beverage choice
*Upsell desserts to customers
*Maintain high standards of quality control, hygiene, and health and safety
*Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
*Any other appropriate duties and responsibilities as assigned

Requirements:
*Bachelor’s degree in any field
*Have good product knowledge on food items
*Knowledge of cost/inventory management would be an added advantage
*Candidate must have basic PC-literacy
*Strict sense of hygiene and safety standards
*Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
*Excellent organizational skills
*Ability to thrive in a challenging environment
*Strong public relations skills
*Excellent interpersonal & communication skills
*Candidate must be a strong leader & team player
*Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
*Exceptional communication skills and the leadership capability to create a winning team

Remuneration:
*Salary: $2800-$3000 (depend on SAT)
*Working hours: 11 hours per days ( include 1 hr meal break ) usually starts either 10am or 11am, depend on outlets
*Meal provided
*Entitle for annual leave and medical leave

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