Customer Services Officer

Responsibilities:
Your daily tasks will include responding to customers’ or shippers’ questions.
Responsible for the preparation of documentation and coordination of transport and freight with customers and shippers.
Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location.

Qualifications:
O level and above
Good organizational and administrative skills.
Proficient in English and Mandarin (to be able to liaise with Mandarin speaking associates and customers regarding the documentation of freight transportation).
Excellent communication skills both written and verbal.
1 to 2 years experience in the transport or shipping industry is preferred.

Remuneration:
*Basic Salary: $2500-$3000 (Depend on experience)
*5.5 days work week
*Working hours: 9:00am-6:00am (Mon-Fri), 9am- 1pm (Sat) (ALT SAT)
*Rest day: 7 days per month
Entitle to annual leave and medical leave
Bonus and salary increment depends on performance