Management Trainee (Front of House)

Responsibilities:
*Responsible for setting-up and handling work station(s) assigned
*Be attentive to guests’ request efficiently and effectively.
*Serve food & beverages.
*Ensure cleanliness and work order in compliance with standards at all times.
*Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the
restaurant.
*Possess full knowledge on food, beverages and other products & services served/provided by the
Restaurant.
*Attend to guests’ queries, feedback and complaint timely & professionally.
*Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and
work standards.
*Develop and follow through on restaurant staffs’ development plan to increase their loyalty and
commitment, and pride with the outlet’s experience.
*Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws,
security and safety procedures.
*Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to
guest satisfaction.
*Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs
in a timely manner.
*Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
*Maintain records for safety and appropriately documents contributions and performance in personal file.
*Responsible for achieving monthly sales target
*Take necessary measures to ensure promotions are executed
*Ensure workplace safety
*Ensure all security procedures are executed accordingly
*Any other ad-hoc duties assigned

Requirements:
*Degree in Hospitality, Hotel Management, F&B Management or equivalent
*Can speak English fluently and has ability to read and write English sufficiently
*Preferably with 1 year of F&B/Hospitality experience
*Required to stand long hours
*Required to work on rotating shift basis which includes weekends and public holidays

Remuneration:
*Basic Salary: $2900
*Working Hours: Rotating shifts (Usually between 10am to 10pm), 1 day off per week
*Entitled to Annual Leave and Medical Leave